Support Center

How can we help you?

Browse the frequently asked questions below, or reach out to our team directly — we're here to help.

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Email Supportsupport@kurlclub.comWe reply within one business day
In-App SupportHelp & SupportOpen the app → Profile → Help & Support

Frequently asked questions

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KurlClub is a professional gym and fitness studio management application designed for gym owners and studio operators. It enables businesses to digitally manage memberships, payments, attendance, staff, and analytics — all from a single mobile platform.
KurlClub collects user-provided information such as name, email address, phone number, and gym details solely for the purpose of operating the app's business management features. All data is securely stored, never sold to third parties, and processed in accordance with applicable data protection laws. Users may request deletion of their data at any time by contacting support@kurlclub.com.
Yes. A registered account is required to access KurlClub. Account registration is available through the app or the KurlClub website. This ensures that each gym's data remains private, secure, and accessible only to authorized users.
KurlClub allows gym operators to record and track member payments within the app. Subscription plan upgrades for the KurlClub service itself are processed securely via the KurlClub website and are not conducted through in-app purchases.
KurlClub offers multiple subscription tiers to accommodate gyms of different sizes and needs. Plans vary by features such as the number of members, branches, staff logins, reporting capabilities, and attendance options. Details of available plans and pricing can be viewed within the app under Subscription & Billing.
KurlClub requests notification permissions to send relevant business alerts, including payment reminders, attendance updates, and member activity. Notifications are strictly operational and can be enabled or disabled at any time from the app's Notification Preferences settings or from the device's system settings.
Yes. KurlClub employs industry-standard security practices including encrypted data transmission (HTTPS/TLS) and secure authentication. Access to gym data is restricted to authorized account holders only. KurlClub is developed and maintained by Kurltech Systems Private Limited in compliance with applicable privacy and data security regulations.
Users can reach KurlClub's support team directly within the app via the Help & Support section, or by emailing support@kurlclub.com. Support tickets can be created and tracked in-app, and the team aims to respond to all inquiries promptly.

Still need help?

Our support team is ready to assist you. Send us an email and we'll respond within one business day.

support@kurlclub.com